Enhanced cleaning in the workplace aims to create a clean, healthy, and safe environment, preventing disease transmission, boosting employee satisfaction, ensuring compliance, and instilling customer confidence.
Enhanced Cleaning Protocols
The purpose of enhanced cleaning in the workplace is to maintain a clean and hygienic environment that supports the health, well-being, and safety of employees, visitors, and customers.
Enhanced cleaning goes beyond basic cleaning practices by implementing more rigorous and thorough protocols to achieve the following objectives:
- Disease Prevention
- Health and Safety
- Compliance with Regulations and Guidelines
- Employee Satisfaction and Productivity
- Customer Confidence
Disease Prevention
Enhanced cleaning protocols, which include more frequent and thorough disinfection of high-touch surfaces, help prevent the spread of infectious diseases.
By reducing the presence of pathogens on surfaces, the risk of transmission within the workplace is minimized, safeguarding the health of employees and visitors.
Surfaces contaminated with microorganisms can serve as reservoirs of potential pathogens.
Therefore, cleaning and disinfection of environmental surfaces is fundamental to reduce potential contribution to [...] infections.
Inadvertent exposures to environmental opportunistic pathogens may result in infections with significant morbidity and/or mortality. [1]
Employee Well-being and Confidence
A clean and sanitized workplace promotes well-being and instills employee confidence.
When employees perceive that their workplace prioritizes cleanliness and safety, it enhances their comfort, reduces stress, and improves morale.
This, in turn, can positively impact productivity and job satisfaction.
Ensuring safety in the workplace is very important for achieving performance targets as it ensures higher commitment and performance by employees.
A positive SC is characterized by communication based on mutual trust by shared perceptions of the importance of safety, and by confidence in the efficacy of preventive measures.
The [safety culture] can be used to mitigate the negative effects of work stress on performance, especially when organizations are faced with [wide-spread health issues]. [2]
Customer Perception
A clean and well-maintained workplace creates a positive impression on customers and clients.
It signals professionalism, attention to detail, and a commitment to their well-being.
This can lead to increased customer satisfaction, trust, and loyalty, benefiting the reputation and success of the business.
Customers rule supreme, according to the results of a 2014 P&G Professional Cleaning Industry Insights Survey.
In fact, industry professionals overall rank keeping customers satisfied as their top business priority (36 percent).
In the Commercial sector, the importance of customer satisfaction continues to increase year over year.
Thirty-two percent of cleaning managers polled cited keeping customers satisfied as a top business priority (up from 29 percent in 2013 and 25 percent in 2011). [3]
Compliance with Regulations and Guidelines
Enhanced cleaning protocols ensure compliance with regulations, guidelines, and industry standards regarding facility cleanliness and safety.
By adhering to these requirements, businesses mitigate legal risks, avoid penalties, and demonstrate their commitment to providing a safe environment for employees and visitors.
Preparedness for Health Emergencies
Enhanced cleaning protocols establish a foundation for effective response during health emergencies or disease outbreaks.
By already having robust cleaning procedures in place, businesses can quickly adapt and scale up their efforts to address emerging health challenges, minimizing the impact on operations and safeguarding public health.
Employee and Visitor Confidence
Maintaining a visibly clean and hygienic workplace fosters trust and confidence among employees and visitors.
When individuals observe rigorous cleaning protocols being implemented, they feel reassured about their health and safety, leading to increased comfort and peace of mind.
The P&G Professional survey found a vast majority of Americans feel
comfortable ordering takeout (91%), dining outdoors (83%), and even indoors at
a restaurant (77%).This comfort, however, comes with high expectations of
cleanliness.Most Americans express how important it is for them to see a visible clean whether dining indoors (93%), outdoors (92%), or when ordering takeout (92%).
Additionally, four out of five (82%) say they lose their appetite when they see grease or dirt at a restaurant, making it critical for restaurants to arm themselves with the tools they need to keep kitchen and dining room surfaces visibly clean.
Transparency also remains a top priority, with 70% of Americans yearning for restaurants to be more open about the cleaning products they use. [4]
References
- CDC (2020). Reduce Risk from Surfaces | HAI | CDC. [online] www.cdc.gov. Available at: https://www.cdc.gov/hai/prevent/environment/surfaces.html.
- Saleem, F., Malik, M.I. and Qureshi, S.S. (2021). Work stress hampering employee performance during COVID-19: Is safety culture needed? Frontiers in Psychology, [online] 12(1). doi:https://doi.org/10.3389/fpsyg.2021.655839.
- CleanLink. (2014). Survey: Customer Satisfaction Is Top Priority In Cleaning. [online] Available at: https://www.cleanlink.com/news/article/Survey-Customer-Satisfaction-Is-Top-Priority-In-Cleaning--17479.
- New Survey Reveals Americans Demand Visibly Clean Restaurants. (2022). Bloomberg.com. [online] 10 May. Available at: https://www.bloomberg.com/press-releases/2022-05-10/new-survey-reveals-americans-demand-visibly-clean-restaurants.
Takeaway
Adopting enhanced cleaning methods is vital for businesses as it promotes a clean, healthy, and safe environment, supports disease prevention, improves employee satisfaction, ensures compliance, and instills customer confidence.
Outsourcing is a proven method for onboarding highly in-demand cleaning and disinfection services and experience for a fraction of the price of maintaining a similar service in-house.
If you would like more information regarding the effectiveness of high-performance infection prevention and control measures, or if you would like to schedule a free, no-obligation on-site assessment of your facility's custodial needs, contact us today for a free quote!
In Bakersfield, CA, call (661) 437-3253
In Fresno, CA, call (559) 206-1059
In Valencia, CA, or Santa Clarita, CA, call (661) 437-3253
In Palmdale, CA, or Lancaster, CA, call (661) 371-4756
